How long does shipping usually take?
Print are ready to ship after 3 business days. Due to shipping timeframes, please allow between 4 - 10 business days for your order to arrive. If your print has not arrived in this timeframe please contact us at [email protected]. If you require express post or have any special requests, please get in touch.
What is your art printed on?
A professional printer reproduces Crystal and Frank's designs as Archival Giclee prints. Mixed media art is produced on Canson Edition Etching Rag 310gsm stock. Photography is printed on Ilford pearl semi-gloss 310gsm photographic paper.
Are your prints limited edition.
Customers can be assured only a limited number of these prints are available as Crystal and Frank cherish unique art prints in a mass-producing market.
What happens if the print is damaged?
If you receive a print and it is damaged, please contact us at [email protected].
What is your returns policy?
Unfortunately we do not currently offer returns on items purchased from us. However if you are not happy with the quality or it is damaged please get in touch at [email protected].
Do you do custom prints?
Yes, we are more than happy to discuss the options to existing as well as bespoke prints. Please contact us at [email protected].